by Leesa Barnes on March 1, 2010
In an earlier blog series, I explained that it could cost you tens of thousands of dollars to rent a virtual event platform. This makes hosting a virtual event out of reach for most businesses.
Now, you can cheap-out and use a password-protected webpage to deliver your information to attendees. However, this is not a secure way to manage your virtual event recordings. Plus, you risk adding more tasks to your already full plate because this process is not automated.
Aside from the money you save using a blog and few plug-ins to create your own virtual event platform, there are are three powerful reasons why you need to use something more robust than a password protected webpage to deliver information to attendee about your virtual event.
#1 – You Improve Customer Service
The first time I hosted a multi-speaker virtual event, I used a blog. The problem was that my team and I had to manually copy attendee registration information from our online shopping cart system to the blog and then send an e-mail to the attendee letting them know about their registration details.
This process took anywhere between 1 to 2 business days to complete depending on the workload of my virtual assistant. Of course, during this time, attendees would get a little frantic wondering why they haven’t received further information and curious to know what to do next. I’ve had some people freak out to the point where they’ve asked for their money back.
So, having a system that automates the entire registration process helps you to provide optimal customer service and lessen those refund requests. And if your attendees are happy, they’ll reward you with sales in the future.
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by Leesa Barnes on February 24, 2010
| March 18, 2010 9:00 am | to | March 20, 2010 12:00 pm |
Do you sense there are BIGGER, more MEANINGFUL things you’re meant to do as an entrepreneur? Are you lying awake a night with “idea itches” you can’t scratch? Or maybe you’re wondering if there are any good ideas LEFT that are worth pursuing for profit?
I recently made a change in my business, going from being a social media expert (which was a miserable experience) to FINALLY pursuing the one thing that client’s have been telling me I’m an expert in which is using virtual events to make money and become an authority in my niche.
With this change in focus, I’ve become very crystal clear on my product offerings and my long term plans. On top of that, I’ve been much more selective about the type of events I attend as an attendee. That’s why when Andrea J. Lee announced her Wealthy Thought Leader workshop, taking place March 18-20, 2010 in Vancouver, BC, I registered right away, no questions asked.
What I love about Andrea is that she’s a thought leader herself. She worked as the right-hand to Thomas Leonard (the “Father of Coaching”) and went on to build her own multiple-income-stream coaching and training empire. Andrea has spent her entire career busting apart stale business paradigms and reinventing how entrepreneurs package their gifts for meaning and profit.
If you’ve ever had even an inkling that you could be the next 6- or even 7-figure THOUGHT LEADER in your industry, you MUST attend Andrea’s 3-day workshop taking place March 18-20, 2010 in beautiful Vancouver, BC. I’ll be there and I’d love to meet you.
Update: For those who can’t or aren’t able to travel to Vancouver right now, Andrea is now offering the workshop live over a video feed. Get the 3-day workshop from the comforts of home or office. Click here for more information.
