A blog post

How to Lose Customer Confidence Fast

Posted on the 18 March, 2008 at 7:43 am Written by in Selling

This is totally unbelievable. Watch this video to see how unprofessional the reporter and the anchor are on live TV.

Which brings me to my question – are you and your team on the same page? If a customer has an objection, do you fight with your contractor, vendor, supplier or colleague in front of the customer? Or, do you show a united front?

Hat tip to Lee Hopkins.

  • http://www.dandcmultimedia.com Dwann

    Oh my! as a former on-air reporter/anchor for television stations across the country, I CAN’T believe how immature both the anchor and reporter acted, especially the anchor.
    UNBELIEVABLE.
    Clearly they both have issues with each other that unfortunately were displayed LIVE on the air.