Tag Archives: american airlines

Oct 26
americanairlines

American Airlines

Normally when I fly from Canada to the United States, I fly Air Canada. But when another carrier was offering the same route for $800 less than Air Canada, I decided to spend my money elsewhere. So, I flew American Airlines on my recent trip to the Coaching Millions Super Summit held in Dallas.

What an experience. Each carrier does things differently, but AA has an opportunity to be a leader and has chosen instead to be mediocre.

As I took note of all the things that American Airlines (AA) was doing wrong, I couldn’t help but think about the Virtual Event Manifesto. There are some key lessons that virtual event managers can learn from some of the mistakes AA is making.

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